MEP Emart
MEP Emart is an AI-powered technology company that helps businesses accelerate digital transformation through intelligent automation, lead generation, and custom software solutions.
AI Solutions & Digital Transformation
3–4 Months
About the client
MEP Emart is an AI-powered technology company that helps businesses accelerate digital transformation through intelligent automation, lead generation, and custom software solutions. Founded in 2016, the company offers AI-driven websites, B2B eCommerce platforms, CRM, business process automation, and digital marketing solutions tailored to each client's needs. With a customer-first approach and a focus on measurable business outcomes, MEP Emart enables organizations to streamline operations, improve customer engagement, and achieve sustainable growth through practical, scalable AI technologies.
The problem
MEP Emart required a robust subscription management system for its Odoo 14 Community SaaS platform to automate the complete subscription lifecycle. The existing process relied heavily on manual management of customer subscriptions, database expiration dates, and payment tracking, leading to administrative overhead and increased risk of missed renewals. The business needed to support both online recurring subscriptions via Stripe and offline annual subscriptions while providing centralized visibility into customer payment history, subscription status, and database expirations.
The solution
Developed a comprehensive subscription automation solution for Odoo 14 Community that streamlined online and offline subscription management. The solution automated recurring billing, subscription renewals, database expiration management, payment tracking, plan upgrades, and customer notifications while maintaining a centralized dashboard for monitoring subscription health across all customer databases.
Implementation
- Designed a subscription management workflow for SaaS plans.
- Automated recurring online subscriptions using Stripe.
- Implemented offline subscription management for annual plans.
- Developed automated database activation and expiration workflows.
- Built subscription renewal and payment reminder automation.
- Implemented plan upgrade and payment interval change functionality.
- Created centralized dashboards for subscription monitoring.
- Developed payment history and expiration tracking.
- Automated email notifications for renewals and expirations.
- Configured customer self-service subscription management.
- Performed testing, deployment, and production support.
Results
- Automated recurring subscription billing and renewals.
- Eliminated manual tracking of customer database expirations.
- Improved subscription lifecycle management for both online and offline customers.
- Reduced administrative effort through automated reminders and payment processing.
- Enabled customers to upgrade plans and modify billing intervals with minimal manual intervention.
- Improved visibility with centralized dashboards and detailed payment history.
- Increased subscription reliability and customer retention through proactive renewal management.
What made it unique
- Built entirely on Odoo 14 Community Edition, delivering SaaS subscription capabilities typically associated with Enterprise solutions.
- Unified management of both online recurring subscriptions and offline annual subscriptions.
- Automated database provisioning and expiration based on subscription status.
- Flexible support for multiple subscription plans and billing frequencies.
- Centralized monitoring of customer subscriptions across multiple SaaS databases.
- Scalable architecture designed for growing SaaS businesses.
Integrations
- Stripe Payment Gateway
- Odoo Website
- Email (SMTP)
- Customer Portal
- Bank Transfer Payment Records
- Cheque Payment Management
- Odoo Community Development
- SaaS Platform Development
- Subscription Management
- Payment Gateway Integration
- Workflow Automation
- Custom Module Development
- Customer Portal Development
- Business Process Automation
- Technical Consulting
- Deployment & Production Support
- Odoo 14 Community
- Python
- PostgreSQL
- Odoo Solution Architect
- Odoo Backend Developer
- Functional Consultant
- QA Engineer
- Project Manager